Returns Policy To return a faulty record, tape pack or CD please telephone us on +44 (0)1582 662449 for return authorisation. Simply indicate the reason for your return, include the invoice with your return, and wrap the package securely. (Usually the packaging in that they arrive in can be used for the return). IMPORTANT: PLEASE SEND ROYAL MAIL RECORDED DELIVERY ONLY. The maximum postage refunded for any recorded item refunded will be £2.00. We will replace faulty items with the same title or refund back to a credit card if the title is no longer available. Please post returns to the following address: Street Sounds 1 Albion Street Dunstable Bedfordshire England Exchanges Unfortunately we cannot exchange items unless they are received faulty or the wrong title is received incorrectly. Refunds We will notify you via e-mail of your refund once we have received and processed the returned item. Please note that we can refund shipping costs only if the return is a result of our error. Testing We do test every single return, if a returned item is found not to be faulty by our test centre we will return the discs with a postage charge not exceeding £2.00. We advise you to check items on a second make and model of player before returning. Problems and Questions If you have any problems with your order, please don't hesitate to send us a message or telephone us on +44 (0)1582 662449. Return to homepage.